Grievance contact
If something has gone wrong, tell us directly. A named person is responsible for every complaint.
Grievance officerAdarsh Sharma, Proprietor
Phone+91-7900 844 844
Post25 Carat Ventures, Bareilly, Uttar Pradesh, India
How we handle a complaint
- Write to us with "Grievance" in the subject line. Tell us what happened, when, and what you would like us to do. Please do not include any investor's personal data unless we ask for it.
- We acknowledge your complaint within two business days.
- We aim to resolve it within 30 days. If we need longer, we tell you why and when you can expect an answer.
- We record every complaint and how it was resolved.
If you are not satisfied
For a complaint about personal data, after using this process you may approach the Data Protection Board of India. For a client firm, any dispute is also governed by the dispute-resolution clause of your Master Service Agreement.
Investors of our client firms
Our client firms decide how their investors' data is used. If you are an investor, please contact the firm you deal with first. If you contact us, we will pass your request to that firm and help it respond.